Shipping Terms & Conditions

Thank you for choosing to visit Mark Smith Ceramics on-line shop. The following terms and conditions apply to all orders made through this website’s online shop. See also our Terms and Conditions

Postage and packing is added when you checkout:-

Postal costs are automatically calculated by the total weight of single or multiple items in your order.

You may choose one of the shipping choices available at checkout.

By placing/completing an order you will be deemed to have accepted these terms.

General Information

All products are subject to availability and we may withdraw products at any time.

We reserve the right to change prices from time to time, but the price quoted when you place your order is the price you will be charged.

Please note that no amendments can be made either to the goods ordered or customer details once an order has been placed.

Once an order has been confirmed we are unable to cancel orders.

If an order is made by mistake, please contact me immediately (contact details below), so I can resolve any issues you have with your order.

Stock availability will be checked once we receive your order; if for any reason an item is not in stock when your order is placed, will inform you prior to processing your order, or refund your purchase for those items which are not in stock.

All sizes and measurements are approximate.